Program Coordinator for Employment and Mental Health Services
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.
MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth.
MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.
MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek.
MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.
Program Coordinator: Under the general supervision of the Program Manager the Program Coordinator will assist adults with mental illness to improve and enhance their level of employment functioning and to identifying employment interests, skills, experience and options in order to facilitate the member’s development and pursuit of a plan that leads to employment in the community based on the employment rehabilitation model of treatment and services.
Essential Duties and Responsibilities: Oversees and ensures programs monthly, quarterly, and yearly data reporting. Provides leadership responsibilities for team members during program or service activities and provide secondary on-call services based on Department Of Rehabilitation and allied services program.
* Actively provides support to individuals on the team as directed and requested by the Program Director or Program Manager.
* Provide staff support in linking members to activities to meet their goals/needs.
* Assists with the leadership of the day-to-day operations of the department as needed.
* Participate as an active member for quality improvement, safety committee, domains or other leadership teams as needed or assigned.
* Provides timely information and feedback to Program Manager and Program Director with regard to emergent staff needs, team or member issues and work with executive management to provide intervention to redirect staff and/or programs when objectives are not being met.
* Participate as an active member of the site management team, quality improvement, and other designated leadership team as needed and assigned.
* Read, perform researches, attend classes, workshops, Relias trainings or seminars and participate in other professional development activities in order to maintain and enhance personal and professional skills.
* Complete all documentation needed through CARELOGIC and other data systems.
* Track community placements, work adjustment, adult work experience and subsequent support services.
* Oversees feedback loop to DOR counselors.
* Evaluate and provide input regarding improving service delivery to work adjustment and adult work experience members.
* Assist with the implementation of Commission on Accreditation of Rehabilitation Facilities (CARF) standards thorough the agency as required, prepare for CARF survey and implement recommendations outlined in the survey reports.
Position Requirements:
* Must have good basic English writing skills, good basic computer skills, be highly organized, and have excellent communication skills.
* Must be flexible and able to multi-task without losing productivity
* Proficient in computer applications such as Microsoft Word, Excel, and Outlook
* Must possess a high level of tolerance and understanding for a work atmosphere that is very busy and highly unstructured and for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics
* Flexible work schedule
* Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living
* CPR Certified
* Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment
* TB clearance and re-testing every year are conditions of employment
MHALA is an equal employer opportunity and service provider.
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