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Customer service representative

Falmouth
Ziprecruiter
Customer service representative
Posted: 25 July
Offer description

Job Description

Location: EE Truro

Position: Part Time, Permanent

Start Date: 6th October 2025

Salary: £25,087

Hourly Rate: £12.82

The Role:

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Perhaps you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed as a sales advisor with EE. We’ll provide training on the rest so you’re ready to confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support your success, including scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

* A great starting salary of £25,087, rising to £25,684 after 9 months, plus an uncapped, straightforward commission scheme.
* Access to an online GP via telephone or video 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave, up to 2 weeks off, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, for all parents choosing to grow their family.
* Discounts on EE & BT products, including mobile and broadband, saving hundreds of pounds each year.
* Support to carve your own career path. We are passionate about developing our people and supporting your career goals.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
* Concierge services.

Alongside all this, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

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