Overview
Closing date 1st March 2026. Our apprenticeships and traineeships are about bringing Wales to life by opening doors to opportunity. We believe talent comes from everywhere, which is why we welcome people from all backgrounds, experiences and walks of life. Youll gain real, hands‑on experience, develop practical skills and work towards recognised qualifications, all while contributing to services that make a real difference to communities across Wales. With the support of experienced colleagues and a culture that values fairness, respect and inclusion, youll be encouraged to be yourself, learn at your pace and build a career with purpose. Were committed to creating opportunities where everyone feels welcome, supported and able to succeed – whatever their background.
Responsibilities
* Carry out investigations for flooding, third‑party associated and customer service, ensuring that they are completed of the highest standard and compliant with their respective audit procedures.
* Assist the Network Manager with the safe & efficient operation of the sewerage network, ensuring all operational activities are undertaken in an environmentally responsible and sustainable manner.
* Identification of investment requirements to improve service and reduce costs.
* Effective liaison with Highway Authorities with regards to streetworks defects.
* Monitor and review telemetry alarms. Carry out detailed investigations and make recommendations that reduce alarm activity and improve operational efficiencies.
Development and Training
As part of your development, there will be a mixture of practical and theory‑based learning. You will expect to attend college to complete a HNC in Civil Engineering. As well as this, you will receive role‑specific technical training in line with your academic studies. We work with Bridgend College to deliver the qualification, therefore theres likely to be an expectation to travel to and from the college for block weeks.
Qualifications
Working towards a driving licence if you haven’t already got one. There is a requirement for A‑level qualifications (or equivalent qualifications) for the HNC study element of this role.
Benefits
As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including.
* Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within‑band increase and a yearly incentive)
* Option to buy additional annual leave up to 5 days per year
* Enhanced employer pension contributions – up to 11% employer contributions
* Free Mortgage Brokering Services
* Enhanced family friendly policies
* Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
* Gym and fitness discounts as well as high street shopping
* Cycle to work scheme
* Discount off all Welsh Water visitor attraction centres and gift shops
* Car‑leasing scheme and free on‑site parking at all sites
* Health CashBack scheme and access to an online GP service
* An employee assistance programme for employees and their immediate family
* Many more can be found on our website.
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