Salary: £28,000 - 35,000 per year Requirements:
* We are looking for candidates who have:
* Experience in an application software support environment
* Strong communication and customer service skills
* Technical ability to troubleshoot and resolve support issues
* Good knowledge of SQL or database skills
* Experience with ERP systems is highly advantageous
* Hands-on support experience with MS Dynamics, Sage, Xero, Kerridge, Biztrack, P21, SharpAX, GreenTree, Opera, Acumatica, or any other ERP solution would be a significant advantage for this role.
Responsibilities:
* As an Application Support Consultant, you will:
* Provide remote support to ERP users
* Troubleshoot technical issues and apply configuration fixes
* Maintain accurate case records and escalate problems when necessary
* Support customer implementations and test system changes
* Provide training as required
* This position is varied and hands-on, based in our office in Southampton.
Technologies:
* ERP
* Support
* SQL
* Sage
More:
We are a fast-growing, award-winning ERP software vendor based in Southampton, with a strong reputation for innovation and a highly collaborative culture. We serve over 2,500 customers worldwide, and we pride ourselves on being a customer-focused technology business. We offer exceptional career development opportunities and a supportive, dynamic environment where you can thrive.
When you join our team, you will receive full training on our ERP platform, allowing you to expand your ERP knowledge in a structured and supportive environment. We also offer a private healthcare plan, flexible working options, 25 days of annual leave plus bank holidays, a pension scheme, exercise reimbursement, and regular team social events that foster a strong, inclusive culture. This is an excellent chance to progress your technical support career with a forward-thinking software company.
last updated 40 week of 2025