Contract Type: Full time 37.5 hours a week
Reporting to: People & Culture Partner
Location: Accrington based - Hybrid role
About the Role:
As part of the People & Culture Team, you will focus on providing exceptional advice and support to colleagues and people leaders, in line with best practice and compliance with UK employment legislation. You will help resolve workplace issues, develop and review policies, and advise on the management of colleague conduct, performance and capability.
What You’ll Do:
* Work as the first point of contact, providing guidance, support and direction to people leaders and colleagues on a variety of aspects of the employment relationship.
* Maintain accurate case records and collaborate with the People and Culture Partners to reach successful resolutions.
* Administer and embed people‑related systems.
* Support the development, review and implementation of HR policies and procedures.
* Create letters, templates and documentation as needed.
* Proactively support continuous improvement by reviewing existing and new processes.
* Collaborate with the wider People & Culture Team to support delivery of broader People Strategy projects.
What We’re Looking For:
* CIPD Level 3 qualification or equivalent experience.
* Previous experience as an HR advisor.
* Previous experience in employee relations.
* Strong knowledge of HR principles, practices, and UK employment law.
* Excellent interpersonal and communication skills with the ability to build positive relationships.
* Proficiency in HR systems, data analysis, and the Microsoft Office Suite.
* A proactive, organised, and collaborative approach to working in a fast‑paced environment.
Benefits:
* Competitive salary and comprehensive benefits package.
* Flexible home working.
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