If you’re a digital professional who thrives on owning performance, improving user experience, and keeping business-critical platforms running at their best, this could be your next move.
This is a 12-month fixed term opportunity to take full ownership of Boots Hearingcare’s website, app, and e-commerce performance. You’ll be responsible for ensuring everything runs seamlessly – from uptime and security to booking journeys and customer experience, while driving continuous improvement across our digital estate.
This isn’t just website management – it’s ownership.
No reactive firefighting. No lack of control. Just the autonomy, visibility, and backing to optimise and evolve a business-critical digital platform.
The digital environment
You’ll operate within a growing digital function, working across marketing, data, development, and external partners to deliver a high‑performing digital experience.
The role offers:
* End-to-end ownership of website, app, and e-commerce performance
* Responsibility for platform stability, uptime, and security
* Direct impact on customer journeys and online bookings
* Collaboration with global teams, agencies, and internal stakeholders
* The opportunity to shape how digital supports business growth
This role is about owning the platform, not just maintaining it.
The role
As a Website Manager, you’ll:
* Own the operational performance, stability, and security of the website and app
* Manage website updates, CMS improvements, and content deployments
* Ensure online booking functionality is optimised and running smoothly
* Monitor and improve website performance, uptime, and user experience
* Lead issue identification, troubleshooting, and bug resolution
* Maintain compliance with GDPR, cookies, accessibility, and security standards
* Manage analytics and tracking (GA4, Tag Manager) to ensure accurate data
* Drive continuous improvement across website, app, and e-commerce performance
* Work with agencies, developers, and internal teams to deliver enhancements
You’ll ensure the digital experience is not only stable—but constantly improving.
What’s In It For You
* Competitive salary (DOE)
* Annual performance related bonus
* Hybrid working from our Nottingham HO
* 25–30 days annual leave plus bank holidays
* Boots Discount Card
* Pension scheme & life assurance
* Flexible Benefits Box
* Telus wellbeing support – confidential support inside and outside work
* Long service awards recognising your contribution
What We’re Looking For
* 4–6 years’ experience managing websites or digital platforms
* Experience owning website performance, uptime, and user experience
* Strong understanding of CMS platforms, hosting, and web technologies
* Experience with analytics tools (GA4, Tag Manager)
* Knowledge of GDPR, security, and compliance requirements
* Strong problem‑solving and troubleshooting skills
* Experience working with agencies, developers, and cross‑functional teams
Desirable
* Experience within retail, e‑commerce, or healthcare environments
* Experience managing app platforms or digital ecosystems
* Experience driving UX or conversion improvements
We care. We drive innovation. We strive for excellence. We build the best team.
BootsHearingcare
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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