Overview
Hedin Automotive – Mercedes-Benz is hiring a Parts Advisor. This role is based at our Mercedes-Benz dealership in Brooklands, KT13 0SL, where we pride ourselves on delivering outstanding parts advice, expert support, and exceptional customer service.
Key Responsibilities
* Assisting customers with parts enquiries and providing knowledgeable advice
* Managing parts inventory, including ordering and stocking parts
* Working closely with the service and sales departments to ensure parts availability for vehicle servicing and repairs
* Processing orders and completing transactions accurately
* Maintaining up-to-date knowledge of Mercedes-Benz parts and related technology
Skills and Behaviours
* Exceptional communication and customer service skills
* A keen eye for detail
* Initiative and strong problem-solving mindset
* Organisational skills as well as the ability to prioritise tasks
* A strong work ethic and willingness to collaborate as part of a team
* Ability to manage tasks efficiently
* Computer literacy and willingness to learn how to use inventory management systems
Note: While previous experience as a Parts Advisor would be an advantage, it’s not essential. If you can demonstrate the right skills and behaviours listed above, we will provide full training to help you succeed in the role.
Working Hours
This role offers a 45 hour week on a 2 week rotating schedule:
* Week 1: Monday to Friday, 8.00 AM – 6.00 PM
* Week 2: Monday to Friday, 7.00 AM – 4.30 PM
In addition, availability of 1 in every 3 Saturdays is requested to support team operations.
Why Work With Us
* Salary £39,460.20 OTE
* 25 days annual leave plus bank holidays
* Exceptional discounts on Mercedes-Benz vehicles and accessories
* Free on site parking
* Onsite restaurant
* Long service awards
* Involvement in an inclusive life insurance scheme
* Preferential rates for vehicle service and maintenance for you and your family
* Access to discount retail and hospitality clubs, including a Cycle to Work scheme
* Enrolment in an employee pension plan
* Access to opportunities for ongoing professional and personal development
* An inclusive, supportive, and dynamic work environment
Hedin Automotive is dedicated to equality and diversity in the workplace. We welcome applicants from all backgrounds and encourage submissions to join our selective recruitment process. We conduct thorough employment checks as part of our recruitment process.
Senioriy level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Retail Motor Vehicles
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