Field Service Engineer (London)
Location: London, UK
Company Overview
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
Role Summary
We are currently looking for a Field Service Engineer for the London area of the UK, who will conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. They will diagnose system failures, determine the most cost‑effective solution, and escalates complex issues to greater levels of technical support or quality reporting system. They will respond to customer support calls within an assigned territory and demonstrate the ability to utilize critical thinking and analysis to make decisions, solve problems and implement solutions.
Key Responsibilities
* Provide technical customer support through on‑site assistance to our customers.
* Escalate complex issues to higher levels of technical support.
* Respond to customer support calls within an assigned territory.
Key Requirements
* Bachelor’s degree in Engineering is preferable or a Biotech Technical/Electronic Secondary School Diploma; proficiency in English is mandatory.
* Open to travel; a driving license is mandatory.
* Good communication and interpersonal skills.
* Able to work autonomously and as a team player.
* Experience with Salesforce will be beneficial.
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Benefits
Be part of a dynamic team focused on delivering results and continuous improvement, while enjoying a collaborative and fun workplace. You will work for a global company that values your strengths and supports your professional growth.
Legal Compliance
Danaher Life Sciences is an Equal Opportunity Employer.
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