Head of Global Contractor Administration (Onboarding & Compliance)
Newcastle upon Tyne, close to central station, office based with hybrid working
Permanent, full time
Due to continued growth within our successful central services team, we are hiring for a Head of Global Contractor Administration to join our busy recruitment team at our global HQ in Newcastle!
Joining our recruitment company as Head of Global Contractor Administration, you will be responsible for managing and delivering the onboarding and compliance function for all of our contractors globally. You’ll oversee the full contractor journey from offer acceptance to assignment start (and extensions), ensuring a smooth, efficient, and compliant process across all regions.
You’ll lead a global team to deliver operational excellence, provide a high-quality service to contractors and clients, and ensure that processes are executed consistently and accurately.
Key Responsibilities
* Leadership & Service Delivery: Manage and develop regional contractor administration teams, ensuring high-quality and timely onboarding service.
* Act as a hands-on leader, supporting your team with escalations and problem-solving.
* Onboarding & Process Management: Oversee the end-to-end contractor onboarding process globally, ensuring timely delivery of contracts, checks, and compliance documentation.
* Monitor daily workflows and SLAs to guarantee smooth contractor starts and renewals.
* Ensure processes are followed consistently across regions, while adapting to local requirements.
* Compliance & Risk Control: Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements.
* Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk.
* Support audits and maintain accurate reporting and documentation.
* Stakeholder & Contractor Support: Collaborate with recruitment, sales, billing and operational teams to align onboarding with client needs.
* Serve as the main escalation point for complex onboarding or compliance issues.
* Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors).
Skills & Experience we are looking for
* Strong background in contractor onboarding, recruitment operations, or workforce administration.
* Solid knowledge of compliance, employment law, and contractor management in multiple regions.
* Experienced in leading operational teams across different geographies.
* Excellent organisational and problem-solving skills, with a focus on delivery and execution.
* Confident communicator, able to work with multiple internal teams and external vendors.
* Hands-on approach, comfortable managing detail while overseeing a global function.
* Any Lean 6 Sigma/process enhancement experience would be advantageous
About us
Tenth Revolution Group are the global leaders in trusted technology talent. We find, train, and deploy IT professionals and deliver technology projects and services.
We connect top tech professionals with the companies that need them most. Whether this is companies building a team or talent growing their career, we help people move faster with a global network of employers and jobseekers that powers transformation across cloud, development, ERP, CRM, data, AI, and security. The group is c 1000+ employees, across 20+ offices worldwide and does business in c 50 countries.
TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates.
All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English.
For more information about a career within TRG Central Services, we recommend visiting: https://careers.frankgroup.com/why-recruitment/business-support
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Administrative
Industries
* Staffing and Recruiting
#J-18808-Ljbffr