Are you ready to shape the future of People & Culture at a leading UK law firm? Lester Aldridge LLP is seeking a dynamic and driven P&C Operations Manager to lead the delivery of seamless, strategic, and people-focused operational services across the firm.
Why This Role Matters
This isn’t just an operations role — it’s a pivotal position at the heart of our firm’s people strategy. You’ll ensure our P&C services run like clockwork while driving improvements that enhance employee experience, engagement, and retention. From payroll precision to policy compliance, your impact will be felt firm-wide.
What You’ll Be Responsible For
* Running P&C Operations: Oversee the full employee lifecycle — onboarding, contracts, records, payroll, benefits, and offboarding — ensuring smooth, responsive service.
* Payroll & Benefits: Partner with Finance and our third-party provider to deliver accurate, timely payroll and benefits administration.
* Team Leadership: Lead and develop a high-performing P&C operations team that’s professional, friendly, and trusted across the firm.
* Compliance & Risk: Keep our policies sharp, compliant, and user-friendly. Own our P&C risk and mitigation plans.
* Systems & Data: Be our HRIS lead (Access – People HR), ensuring data integrity and insightful reporting for smarter decisions.
* Process Improvement: Drive tech upgrades, streamline workflows, and lead firm-wide initiatives that support our strategic goals.
* Employee Experience: Ensure every P&C touchpoint — from day one to departure — is fair, engaging, and supportive.
* Budget & Vendor Management: Oversee key operational budgets and third-party relationships.
Your Growth & Impact
* Influence how we evolve our processes and tech to support our people strategy.
* Build strong relationships with senior stakeholders across the partnership.
* Lead and grow a high-performing team, gaining valuable leadership experience.
* Deepen your expertise in payroll, compliance, and HR systems in a complex professional services environment.
* Play a central role in shaping employee experience and retention.
* Unlock a clear pathway to senior P&C leadership as the firm continues to grow.
What We’re Looking For
* Proven experience in P&C operations, ideally within a law firm or professional services.
* Strong payroll and benefits management skills, with a sharp eye for detail.
* Confident team leader with coaching and development experience.
* Organised, deadline-driven, and adaptable in a fast-paced environment.
* Data-savvy and comfortable using HR systems to generate actionable insights.
* A proactive problem-solver who thrives on making processes smoother and smarter.
What Success Looks Like
* Flawless payroll and P&C processes delivered on time, every time.
* Trusted support for partners, lawyers, and business services colleagues.
* Compliant, up-to-date, and user-friendly systems and policies.
* Reliable data that drives strategic decisions.
* Tangible improvements in process efficiency, team performance, and employee experience.
Big Enough for Opportunity, Small Enough for Impact
With 400 people across three offices, Lester Aldridge offers the scale to support your ambitions — and the visibility to make your mark.
A Firm with Roots and Vision
Join a stable, highly respected practice that’s evolving through a bold strategy review. Be part of a future-focused team that values innovation, collaboration, and excellence.
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