Join us at Accor, where life pulses with passion! ?
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitality is a work of heart, ?
Join us and become a Heartist .
Are you ready for your next career jump?
Do you thrive in a vibrant hospitality environment, where every day brings new opportunities to make a difference? Were looking for an enthusiastic and dedicated Front Office Duty Manager to join our team at Novotel London Canary Wharf.
As a Front Office Duty Manager, y oull be at the heart of our guest experience. Youll lead the front office team to deliver warm welcomes, efficient check-ins and check-outs, and seamless guest service throughout the day.
Youll act as the key point of contact for guests, ensuring their stay is memorable from start to finish.
What Youll Do
Supervise daily front office operations and ensure a consistently high standard of service.
Support and motivate the reception, and fostering a positive work environment.
Handle guest queries, feedback, and complaints with professionalism and care.
Assist with administrative duties, billing, and daily reports.
Ensure smooth communication between departments to maintain excellent guest satisfaction.
Take responsibility for health, safety, and security procedures during your shift.
What Were Looking For
Previous experience in a hotel front office or duty management role.
Strong leadership and problem-solving skills with a guest-first mindset.
Excellent communication and organisational abilities.
A proactive and hands-on approach with the ability to multitask in a fast-paced environment.
Flexibility to work various daytime shifts, including weekends and holidays.
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