Job purpose
To support the Pension & Reward Operations Manager with all aspects of the maintenance and development of the Pensions Administration System (altair).
To assist in production, management and processing of all data extracts and interfaces and to provide ongoing support to pension projects.
Principal accountabilities
1. To support the maintenance and development of the pension administration system (altair) ensuring accuracy of all member records, benefit calculations, letters and workflows.
2. Assist in the development and testing of pension system workflows, calculations and letters, including issue resolution, software release updates and change request development and implementation.
3. Carry-out monthly reconciliations of payroll and HR files ensuring that the pension administration system is maintained and kept up to date.
4. Work with the Pensions & Reward Operations Manager on all data projects (e.g. Pension Dashboard, scheme data extracts, data reporting and analysis, pension increases and Benefit Statements exercises) ensuring data is provided on time and in specified formats.
5. Assist in production of regular interfaces to external suppliers, resolving any processing queries. Upload interfaces as required.
6. Work with Pensions & Reward Operations Manager to ensure that all member records are updated correctly and support the processing of annual membership movement and contribution reconciliations.
7. Produce management information within agreed timescales.
8. To take on any other duties that are within the employee's skills and abilities whenever reasonably instructed.
Organisational structure
Scope
§ To assist in all aspects of the maintenance and development of the UK pension administration system.
§ Ensure data extracts and interfaces are provided within agreed timescales and format.
§ Contribute to the development of the day-to-day administration of the UK pension scheme, for example changes to process workflows, member communications and improvement in reporting activities, as well as project based activities.
§ To assist in the delivery of all reporting and data analytical requirement.
This describes what is required to do the job, it may not describe the current job holder but should describe the typical attributes or traits needed for success in the position.
Qualifications/ knowledge/ experience
(Technical/ professional knowledge and skills competency)
Educated to degree level
Desirable
Stong knowledge and experience of UK pension arrangements
Essential
Previous systems support experience would be an advantage
Essential
Experience with handling large volumes of personal data
Essential
Strong Microsoft Excel and Word skills
Essential
Strong understanding of manual pension benefit calculations
Essential
Analytical and problem-solving skills
Essential
Strong Microsoft Power BI skills
Desirable
Advanced SQL skills
Desirable
Advanced VBA skills
Desirable
Previous Altair (heywood) administration system experience
Desirable
Personal skills and key competencies
(including JM behavioural competencies)
Detail oriented and meticulous
Essential
Work on own initiative (as role will be primarily home-based)
Essential
Very good communication skills
Essential
High degree of numeracy
Essential
Flexible and committed and willing to take on ad-hoc tasks as required
Essential
Able to work to deadlines
Essential
Team orientated individual with good interpersonal skills
Essential