Job summary
This post is responsible for working with the Specimen Reception Team Leader to supervise the day to day processes within Blood Sciences Specimen Reception. This is involved with specimen preparation ensuring an efficient receipt, initial preparation and data processing service is given to the laboratory. This post operates in the Blood Sciences Specimen Reception, in conjunction with Team Leader, the Deputy Laboratory Manager, Lead Biomedical Scientists and Biomedical Support Workers, to form an integral part of the laboratory team to provide a cost effective and quality driven service. It covers core hours and Out of Hours as part of the 24 hour service provided by the laboratory.
Main duties of the job
1. To participate in training and supervision of BSW staff
2. To participate in the departmental audit schedule and investigation of incidents
3. To be able to make decisions regarding the quality of specimens, including mislabelled specimens
4. To follow laboratory procedures and policies
5. To plan and organise the allocated workload effectively, including that of support workers
6. To carry out daily work file analysis to monitor workflow
7. To carry out daily BSW tasks in Specimen Reception, including specimen receipt and data entry
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Job description
Job responsibilities
8. To oversee the day to day work in the reception area assessing and prioritising the workload accordingly
9. Act as first point of contact for reception team staff when anomalies arise in relation to inputting of pathology requests, reporting of pathology results or specimen reception and preparation
10. To provide rotas covering all shifts including weekends and bank holidays
11. Assist in new staff induction together with the identification and support of their training in the reception area
12. To ensure the maintenance, cleaning and disinfection of all work areas are carried out in line with pathology protocols
Person Specification
Education
Essential
13. English & Maths GCSE or equivalent
Desirable
14. Qualification in Clinical Laboratory Support or IT/Keyboard skills (NVQ 3 level) or equivalent
15. Evidence of training in Health & Safety and Quality
16. Qualification in a scientific subject
Experience
Essential
17. Experience of working in high throughput environment
Desirable
18. Previous experience of working in a laboratory environment
19. Experience training other staff members
20. Experience performing audits
Knowledge
Essential
21. PC and word processing experience
Desirable
22. Good communication and interpersonal skills