Contract: Permanent, Hybrid
Hours: 35 per week, MondayFriday
Salary: £42,213.23- UK, £46,434.55 - London
At MSI Reproductive Choices UK, our contact centres play a vital role in supporting people to access high-quality, compassionate reproductive healthcare. Everything we do is grounded in our commitment to choice, dignity and delivering a positive experience for every client who contacts us.
We are currently recruiting one full-time HR Business Partner to support our Contact Centre colleagues. The role is open to candidates based in Bristol or Rotherham, with the location confirmed based on where the strongest candidate is based. Regular travel between sites will be required to support collaboration and consistent ways of working.
What Youll Be Doing
In this influential role, youll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will:
* Deliver strategic HR initiatives aligned with MSI UKs mission and values
* Lead on employee relations, ensuring a high-quality, values-led and legally compliant approach
* Shape people policies and programmes that build culture, capability and engagement
* Drive HR service excellence, contributing to a collaborative, high-performing HR team
Youll be a visible, proactive partnersupporting managers, coaching colleagues, and helping create the conditions for success.
About You
Youre an experienced, people-centred HR professionalideally CIPD Level 7 qualifiedwith a passion for making a positive impact. Youll bring:
* Significant HR and employment law knowledge
* Advanced experience leading complex employee relations matters
* Excellent communication skills and confidence using HR systems
* A high level of discretion, integrity, and self-motivation
* The ability to work autonomously while building strong relationships
Why Youll Love Working With Us
Were committed to supporting, developing and recognising our people. When you join MSI UK, youll benefit from:
Financial Benefits
* Competitive salary
* Up to 5% employer pension contribution
* Fast expense reimbursement (within 10 days)
WorkLife Balance
* 25 days annual leave + an extra day for your birthday
* Buy and sell annual leave scheme
* Family-friendly policies
Rewards & Perks
* Long-service recognition
* Discounts at 4,000+ retailers through Blue Light Card
Health & Wellbeing
* 24/7 GP access
* Employee Assistance Programme
Career Development
* Paid learning and development opportunities
* Accredited apprenticeships
* Clear pathways for career progression
Ready to Make an Impact?
If youre passionate about improving colleague experience and enabling organisational success, wed love to hear from you.
Apply now and help shape the future of HR at MSI UK.
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