Supporter Engagement Officer, Sheffield, South Yorkshire
Client:
The Talent Set
Location:
Sheffield, South Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
The Talent Set is working with a health charity to recruit roles within their growing fundraising team, including a Supporter Engagement Officer.
This role involves delivering engaging experiences and building long-term relationships with supporters, stewarding donors and fundraisers, promoting campaigns, and ensuring a positive supporter experience.
About the Role:
Supporter Engagement Officer:
* Engage and support supporters and fundraisers.
* Manage thank yous and impact updates.
* Support development of the individual giving pipeline, insights, and supporter journey planning.
* Collaborate with stakeholders across departments.
Community Engagement Officer:
* Be the first contact for community and third-party fundraisers.
* Support campaigns like matched-funding and recurring giving.
* Oversee Community Support Volunteers and distribute fundraising materials.
* Promote community fundraising and grow income.
Shared Responsibilities:
* Provide excellent supporter care via multiple channels.
* Maintain accurate supporter data.
* Coordinate with marketing and communications.
* Build supporter journeys to deepen engagement.
Person Specification:
* Experience in supporter care, individual giving, or community fundraising.
* Proficiency with databases and supporter management.
* Strong communication and relationship-building skills.
* Collaborative and proactive attitude.
* Social media and campaign promotion experience is a plus.
Interview process begins from 9th June. To apply, send your CV promptly. We are committed to diversity and inclusion and welcome applicants from all backgrounds.
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