Senior Corporate and Policy Communications Manager - EMEA
Airbnb is seeking a Senior Corporate and Policy Communications Manager - EMEA to strengthen our reputation and shape the narratives that matter most across the region. In this role, you’ll act as the communications arm of our policy team—ensuring regulatory progress and company milestones are amplified through compelling storytelling in the press. You’ll handle high-stakes media inquiries on issues like housing, regulation, and over-tourism, and drive proactive campaigns that highlight Airbnb’s positive impact on communities.
You’ll work closely with senior leaders, local comms managers, and the EU policy team, serving as a bridge across markets and a trusted partner in delivering clear, consistent, and impactful communications.
* Policy Communications: Advise corporate and policy managers across EMEA and support the EMEA Corporate and Policy Communications Senior Lead on communications strategies for key policy initiatives, litigation, and regulatory updates.
* Corporate Communications: Partner with country leads and corporate/policy managers to ensure all communications initiatives are seamlessly executed across the EMEA region.
* EU policy-communications: Implement the communication strategy towards the European institutions, in close partnership with the EU policy team.
* Proactive Campaigns: Drive regionally relevant initiatives by working with cross-functional teams and external partners. Develop and pitch compelling content, including data reports and op-eds, to advance our corporate and policy goals.
* Content Creation: Draft and edit a wide range of materials, including press releases, messaging guidelines, Q&As, briefing documents, and speeches. Ensure materials align with global narratives while resonating locally.
* Stakeholder Collaboration: Drive cross-functional collaboration with Legal, Policy, Marketing, and BizOps. Provide regular updates and reporting to regional and global stakeholders.
* Responsibilities — Support reactive and coordinate cross-region proactive campaigns (e.g., family report, Rural Economic Impact, Over-tourism, Housing).
* Assist the EMEA team in managing reactive press requests and ensure utilization of data, industry research, host stories, and other tools to defend Airbnb’s community and brand.
* Coordinate policy comms initiatives involving external associations, political figures, or third-party organizations.
* Partner with the EU policy team to develop and implement the EU policy comms strategy.
* Develop plans engaging content creators, opinion leaders, political and economic influencers, and industry experts.
* Develop written materials (story pitches, messaging guidelines, Q&As, briefs, presentations, speeches) and manage the approval process with the Regional Lead.
* Collaborate with other Comms team members for feedback and guidance on best strategies in specific markets and situations.
* Identify and coordinate proactive press opportunities across the region to drive national/global announcements in support of policy, corporate, and consumer comms goals.
* Serve as the primary point of contact with Corporate and Policy Communications managers across EMEA, coordinating tick-tock, briefing materials, regional meetings, and logistics.
A Typical Day
* Review regional media coverage to identify issues or opportunities, then join country-lead calls to discuss upcoming product launches and align on a coordinated communications plan.
* Draft briefing documents for global executives’ interviews with major European media outlets and provide urgent messaging guidance on reactive policy issues.
* Collaborate with Policy and Legal teams to review new comms strategies for regulatory challenges in key markets or within EU institutions; work with editorial task forces to pitch new story ideas and data-led narratives.
* Engage with external survey agencies to provide data and insights on a pan-European study about the positive impact of Airbnb’s community across the region.
Requirements
* Experience: 5+ years in communications or public affairs with a proven track record in corporate and policy communications. In-house or PR agency experience is highly desirable, especially in technology, travel, or the sharing economy.
* Expertise: Deep understanding of the public policy landscape in the EMEA region and its impact on tech and travel. Experience with European regulatory and political matters is a plus. Ability to manage and advise on complex issues including crisis, trust, and regulatory matters.
* Skills: Exceptional writing, editing, and verbal communication; strong organizational skills and attention to detail.
* Qualities: Collaborative, able to work in a fast-paced, matrix organization; a calm, solutions-oriented problem-solver in stressful situations.
* Languages: English fluency is essential; additional European languages are a plus.
* Alignment: Passion for Airbnb’s mission and values.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Software Development
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