Relationship Manager
Hours
Permanent, full time role, 35 hours per week. Hybrid working with an expectation of 2 days per week in our Birmingham office, including client visits.
Closing Date
Mon, 27 Apr 2026
What Will You Be Doing?
* Act as the primary point of contact for a portfolio of Invoice Finance clients, building strong, long‑term relationships with clients, advisers, and internal stakeholders.
* Partner closely with operations teams to ensure a smooth and efficient onboarding experience, as well as consistently high levels of ongoing service.
* Conduct regular client reviews, site visits and facility renewals to ensure performance, utilisation and covenant compliance remain on track.
* Proactively monitor client risk, identifying early warning signs and taking action to protect both the client and the business.
* Ensure all facilities operate within agreed terms, collaborating with credit, operations and risk teams on amendments, renewals and exceptions.
* Identify opportunities to grow client facilities, improve margins and increase product uptake, supporting wider business development activity through insights and referrals.
* Maintain accurate documentation and reporting, while staying informed about market trends, product developments and regulatory requirements.
To Succeed In This Role, You Will Bring
* Proven experience in Invoice Finance, ABL or commercial banking.
* Strong experience in credit assessment, portfolio risk management and commercial decision‑making.
* Strong understanding of credit risk, financial statements and cashflow analysis.
* Excellent relationship‑management and communication skills.
* An ability to independently manage a client portfolio and prioritise effectively.
* Experience working with SMEs across a variety of sectors.
* A demonstrable track record of portfolio retention and growth.
* A commercial mindset with the confidence to operate autonomously in a fast‑paced environment.
* Experience preparing and presenting credit papers, amendments and renewals.
Whats In It For You?
* Discretionary bonus scheme
* Car allowance
* 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
* Holiday trading scheme allowing the ability to buy and sell additional annual leave days
* Matching employer pension contribution (up to 10% per annum)
* Colleague mortgage (conditions apply)
* Salary sacrifice scheme for hybrid & electric car
* A commitment to training and development
* Private medical insurance for all our colleagues3 paid volunteering days per annum
* Diverse and inclusive colleague networks including our Carers and Pride Alliance groups
* Health and wellbeing support including cycle‑to‑work and discounted gym membership
J-18808-Ljbffr