Team – Underwriting & Claims - Life
Working Pattern - Remote role. Full time, hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
1. Ability to assess complex cases and apply underwriting philosophy accurately
2. Strong ability to conduct post-issue audits and retrospective claims assessments
3. Skilled in identifying trends, non-disclosure patterns, and areas of process improvement using data
What this role is all about:
Are you passionate about ensuring excellence in underwriting and making a real impact on business quality?
In this role you'll deliver a post issue underwriting audit programme of policies, automatically accepted through VitalityLife's underwriting engine to determine the accuracy of application disclosures.
Additional responsibilities may involve underwriting quality audits, retrospective underwriting of claims and underwriting philosophy training.
Collaboration is essential - you'll build strong relationships with key stakeholders across the business.
Key Actions
4. Ensure a robust post issue underwriting non-disclosure QA is conducted to maximise value and work with key stakeholders to drive the programme forward.
5. Analyse data collected and consider and recommend areas for improvements or change.
6. Ensure post issue communications are sound and evidence collation appropriate.
7. Support in the training and development of distribution by identifying and reporting on trends where non-disclosure could be improved upon.
8. Consider and recommend areas for improvements or changes in the data gathered to ensure an effective audit process and data analysis is maintained.
9. Liaise with the Automated Underwriting Team and provide recommendations on where improvements to question sets and/or underwriting philosophy can be made.
10. Take responsibility for keeping up to date with changes to underwriting philosophy and processes, underwriting systems, reinsurance manuals and internal guidelines.
11. Support the retrospective underwriting of claims assessments.
12. Support the Internal underwriting QA programme. •Attendance of underwriting related industry meetings and seminars.
What do you need to thrive?
13. Substantial experience at a senior underwriter level with in-depth medical and financial knowledge in respect of Life cover, Serious Illness and Income Protection.
14. Good working knowledge of regulatory procedures/requirements within the industry
15. A proactive mindset, always looking for ways to improve, innovate and add value
16. A sharp eye for detail and quality
So, what’s in it for you?
17. Bonus Schemes – A bonus that regularly rewards you for your performance
18. A pension of up to 12%– We will match your contributions up to 6% of your salary
19. Our award-winning Vitality health insurance – With its own set of rewards and benefits
20. Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
21. Help you to be the healthiest you’ve ever been.
22. Create an environment that embraces you as you are and enables you to be your best self.
23. Give you flexibility on how, where and when you work.
24. Help you advance your career by playing you to your strengths.
25. Give you a voice to help our business grow and make Vitality a great place to be.
26. Give you the space to try, fail and learn.
27. Provide a healthy balance of challenge and support.
28. Recognise and reward you with a competitive salary and amazing benefits.
29. Be there for you when you need us.
30. Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.