Main Purpose of the Role: The Beauty Advisor's main responsibility is to achieve sales and KPl's target, through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand. They must aim to deliver: • Our Brand Vision and Mission by living our brand pillars • A visually inspiring and inviting store environment • A fully compliant store, adhering to all company processes and policies Main Responsibilities: Customer First • KPl's Delivers a 'customer first' experience exceeding customer expectations Delivers unbiased customer advice through exceptional product knowledge Work as one team to ensure a 'customer first' experience is delivered consistently • Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion • Exceeds the company acquisition target for N.dulge • Follows all stock handling policies to ensure stock accuracy and minimise stock loss Communication • Communicates clearly and concisely with their store team • Confidently communicates with external business partners, store visitors Team • Fully embraces the team effort and takes pride in achieving a common goal • Open and supportive of other ideas and opinions creating an inclusive, welcoming and approachable store environment • Passionate about maintaining own up to date product knowledge and sharing with the team Store Operations • Understands and adheres to all Company loss prevention practices Qualities • Ability to deliver a 'customer first' experience • Ability to understand store targets and KPl's • Strong communication skills • Leads by example • Values honesty and integrity in working relationships • Embraces change • Flexibility to meet rapidly changing priorities and deadlines • Ability to follow direction • Positive attitude • Passionate about beauty • Ability to use own initiative