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Join to apply for the Technical Content Analyst role at EY
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The opportunity
With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle.
The objectives of the SaaS CoE are twofold:
* Operational management of Tax and Law SaaS solutions
* Sales enablement and support to drive the market success of these solutions
The SaaS CoE currently supports Tax and Law solutions such as the Global VAT Reporting Tool (GVRT), Global Tax E-invoicing Solution (GTES), Mandatory Disclosure Regime (MDR) Web, EY GloBE Engine (Pillar II/BEPS), and Data Permissions Navigator (DPN). This list is expected to grow rapidly.
Joining the SaaS CoE offers an exciting opportunity to contribute to this new business unit’s success by managing the operational aspects of the supported technology solutions.
We are seeking a Tax or Law professional to join our content team within the SaaS CoE, focusing on developing and managing content processes across all solutions, including assessing opportunities for knowledge development sourced via our solutions.
Your Key Responsibilities
Your responsibilities will include:
* Collaborating with the global Content Lead to assess how local legislative and administrative updates impact product configurations and ensuring content management processes are executed effectively.
* Authoring process documentation to explain how content updates are monitored, documented, and addressed with product leads.
* Supporting the resolution of content-related tickets and incidents from support teams.
* Working with local tax and law experts and the content team to ensure content remains current and compliant with local requirements, including obtaining necessary local approvals.
* Supporting the development of knowledge tools for internal and external use, such as updates on global e-invoicing developments.
Skills And Attributes For Success
We seek candidates with excellent communication skills, relevant experience in monitoring and maintaining global tax and legal regulatory updates, and an interest or experience in SaaS solutions.
Minimum Qualifications
* Experience in tax and/or legal research or regulatory updates, with the ability to synthesize large volumes of information into key findings.
* Strong analytical skills with the ability to resolve issues independently.
* Effective communication skills for technical and non-technical audiences, both written and verbal.
* Ability to collaborate with stakeholders from diverse disciplines and backgrounds.
* Experience working in a global context, including cross-jurisdictional collaboration and obtaining local approvals.
Preferred Qualifications
* Experience in a professional services environment.
* Familiarity with Agile or other product development methodologies.
* Proficiency with technology tools such as Excel, automation, BI, etc.
* Experience with tax and law SaaS solutions.
What We Look For
* Relevant professional qualifications.
* At least 2 years of tax or law experience.
What We Offer You
At EY, we develop future-focused skills, provide world-class experiences, and foster a flexible, inclusive culture within globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
Please inform us of any disability-related adjustments needed during the recruitment process to ensure an equitable experience.
EY | Building a better working world
EY is committed to creating value for clients, society, and the planet by building trust in capital markets. Leveraging data, AI, and advanced technology, EY teams help clients address pressing issues of today and tomorrow across assurance, consulting, tax, strategy, and transactions in over 150 countries. #J-18808-Ljbffr