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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Team and Role
The Head of Category - Collectibles leads the overall category strategy and execution across multiple L2 verticals. This outstanding opportunity allows you to build the future of eBay Live's diverse product categories.
You’ll lead a team of Category Managers and Analysts, bring together cross-functional collaborators around goals, and build scalable systems to support growth. Your role guarantees category excellence across metrics (GMV, ASP, retention, value), while directing incentive strategy, programming integration, and cross-category innovation.
What you will accomplish
Portfolio Leadership & Strategy:
1. Define and own the growth strategy for your assigned category portfolio (e.g., Collectibles, Fashion, or Luxury).
2. Lead annual and quarterly planning cycles with benchmarks for GMV, retention, and engagement.
3. Identify and develop new category opportunities, bringing to bear buyer and market insights.
4. Coordinate cross-category programming cadence and consistency.
5. Partner with Finance and Incentives teams to optimize budget efficiency and value (target ≥5x GMV return).
Team Management & Development
6. Manage and mentor a team of Category Managers and Account Specialists.
7. Drive operational excellence through structured goal setting, reviews, and training.
8. Build a culture of accountability, collaboration, and data-driven decision-making.
Cross-Functional Strategy & Collaboration
9. Partner with Business Development to ensure seller pipelines align to portfolio goals.
10. Work with Programming and Marketing to plan and complete high-impact campaigns and tentpoles.
11. Collaborate with Product and PMO to improve category tooling, reporting, and visibility.
12. Align with Trust, Legal, and GCX to ensure category compliance and consistency.
Performance & Reporting
13. Monitor category dashboards (GMV/hr, ASP, retention, incentive return on investment) and course-correct in real time.
14. Lead business reviews (WBR, MBR, QBR) summarizing insights, growth levers, and risks.
15. Identify and scale repeatable programs and guidelines across regions.
What you will bring
16. Strategic portfolio management and growth planning
17. Cross-functional leadership and alignment
18. Financial and return on investment literacy (incentives, spend optimization)
19. Team leadership and mentoring
20. Data analysis and insight storytelling
21. Operational rigor and execution within the field
22. Seller and buyer empathy
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