Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.
Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors, and entrepreneurs worldwide. We provide products and services including current accounts, credit cards, personal loans, mortgages, savings, investments, insurance, and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.
HSBC Insurance UK is responsible for the manufacturing, sourcing, and supply of insurance products and services for HSBC UK, First Direct, M&S Bank, and Commercial Banking, with external distribution for several product lines under both HSBC and other brands.
The purpose of the Sales Support Manager role is to support the HSBC Life Investment Bond Business Development Managers in achieving new business targets by assisting advisers through the application process, handling adviser queries, onboarding new distributors, and managing existing distributors. This role is covered under the Insurance Distribution Directive (IDD), which requires annual continuous professional development (CPD).
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare, enhanced maternity and adoption pay, support for returning to work, and a contributory pension scheme with a generous employer contribution.
In this role, you will:
1. Manage key communications with distributors, planning and prioritising activities to meet objectives.
2. Support business change by building relationships and resolving issues efficiently through strong communication skills.
3. Follow prescribed processes while demonstrating resilience within a complex governance structure.
4. Model key business metrics (profit, brand, resource, and cost) in your daily activities.
5. Identify and implement opportunities for product improvement and risk mitigation.
To be successful, you should meet the following requirements:
1. Experience in insurance or financial services (investment knowledge is an advantage).
2. Ability to manage conflicting priorities and challenging timescales with minimal supervision.
3. Strong and effective communication skills across internal and external stakeholders.
4. Robust planning and organisational skills with attention to detail.
5. Ability to identify root causes of queries and provide accurate, timely solutions.
This is a full-time, hybrid role based in Bristol or Whiteley.
Opening up a world of opportunity
We value diverse perspectives and are committed to creating inclusive workplaces. HSBC is dedicated to removing barriers and ensuring careers are accessible and inclusive for everyone. We are proud to be a Disability Confident Leader and will offer interviews to candidates with disabilities, long-term conditions, or neurodivergence who meet the role's minimum criteria.
If you require accommodations during the recruitment process, please contact our Recruitment Helpdesk.
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