The Client Relationship Manager is responsible for nurturing relationships with existing clients. This includes proactive account management, identifying upsell opportunities, and ensuring service renewals. The successful candidate will build a strong rapport with clients to meet sales targets and deliver exceptional support that strengthens long‑term partnerships.
Client Relationship & Account Management
* Represent Target professionally, upholding company values at all times
* Understand and align with Target’s mission to continuously improve company performance and reputation
* Develop and nurture trusted relationships with clients and key stakeholders
* Maintain accurate records and update the CRM system consistently
* Schedule and lead reviews to assess client satisfaction with products and services
* Attend client meetings to deepen engagement and strengthen account relationships
* Respond to day‑to‑day queries, questions, and project updates with clarity and efficiency
* Handle client complaints promptly, professionally, and with integrity—following correct procedures and ensuring corrective actions are completed
* Attending industry events and in person meetings as required
* Starting salary Competitive
* Hours (36.25) Monday‑Friday between 9am‑5pm
* Contract Permanent
* Location Office base Selsey, West Sussex
* Target is an Employee Ownership trust – you will become a beneficiary after 12 months employment
* Annual bonus (subject to company performance)
* Supportive & friendly team
* Contribution towards nursery fees
* Pension
* Growing business with opportunity for career progression
* Two Company paid volunteer days per year
* Employee Assistance Program
* Company paid social events throughout the year
* Birthday, work anniversary, and Christmas gift vouchers
Our Vision - "Everyone connected to their pensions and savings. Securely, confidently, globally" Our Mission - "By applying a unique blend of technology and customer focus, we provide agile solutions that deliver accurate data to the pensions and savings sector globally"
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