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Infrastructure support analyst

Altrincham
Permanent
Cathcart Technology
Support analyst
Posted: 24 January
Offer description

Infrastructure Support Engineer (2nd/3rd Line)

South Manchester (Hybrid - 1 day onsite)

£35,000 - £40,000 + excellent benefits

Are you a solid 2nd or early 3rd Line Engineer with strong Windows Server experience who wants to move further into infrastructure and project work?

We're working with a long-established, award-winning software and hosting provider based in South Manchester who are looking to add an Infrastructure Support Engineer to their close-knit platform team. This is a hands-on role supporting live environments, but with genuine opportunity to get involved in infrastructure projects, upgrades and ongoing platform improvements.

The Role:

This position sits between support and infrastructure delivery. There's no split between "support" and "projects" - if an issue comes in, the whole team gets involved, and equally you'll be encouraged to contribute to project work as part of your day-to-day role.

The environment is predominantly Windows-based, with Linux used for management and supporting services. Linux experience is useful but not essential.

What You'll Be Doing

1. Providing 2nd/3rd line support for a production hosting and infrastructure environment
2. Working hands-on with Windows Server (configuration, troubleshooting,...

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