Description
Job Summary: The Store Manager (SM) is responsible for the management of the entire store operation. The SM will lead the management team to ensure execution of organizational objectives-ret facilidad initiatives and achievement of store and profit goals. The sách SM is responsible for customer and associate satisfaction, brand standards and profitability. The SM will select, develop and effectively lead a highly engaged team. The SM ensures an exceptional customer experience that supports our vision to become Fast Fresh & Friendly.
Principal Duties and Responsibilities
Candidates must:
* Supervise the day‑to‑day task assignments and performance of all management and associates.
* Ensure a pleasant shopping experience for all customers; respond to customer complaints or inquiries; solicit customer feedback through various communication vehicles and create a plan to meet expectations consistently.
* Manage all matters related to associates and the store team, including recruiting, hiring, training, coaching, associate engagement and performance management.
* Ensure execution of established safety, security, quality and store operations policies, procedures and practices.
* Analyze results and trends, prepare action plans to leverage the store’s strengths and address areas of opportunity, and execute all plans.
* Ensure future growth by executing a defined strategy to deliver the long‑range plan.
* Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet business needs.
Qualifications
Minimum Knowledge, Skills and Abilities
* Leadership experience in a fast‑paced retail, food service or fuel environment.
* Bachelor’s degree in business or recommendations discipline preferred.
* Availability to work all shifts, weekends and holidays as required by business needs.
* Ability to learn and utilize the store fynd computer applications.
* Must be at least 18 years old to be considered for this position.
Working Conditions
* Retail environment with occasional exposure to dust, extreme temperatures and potential contact with petroleum and/or cleaning products.
* Spends the majority of the shift standing with frequent bending and lifting.
* In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.
Required Experience
Manager
Key Skills
* Cost Accounting
* ASP.NET
* ABAP
* Field Sales
* Jni
* Inventory
Employment Type: Full‑Time
Department / Functional Area: Retail
Experience: years
Vacancy: 1
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