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As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.
Make an Impact at RSM UK
Overview
In this role you will be responsible for the resourcing needs of the Consulting department, including but not limited to the following areas:
* Staff planning and resource management for the Consulting team, including being a solution provider when it comes to job bookings.
* Reporting into the Resource Lead, Managers and wider stakeholders with a real-time overview of departmental staffing.
* Undertaking Exam Training Manager tasks for Consulting teams.
Responsibilities
* Provide first-line coordination support while working closely with Resource Administrators. This may involve quick decision-making and difficult conversations with managers. Thinking outside the box is essential.
* Liaise with key people responsible for staffing to discuss resourcing issues, suggest solutions, and execute agreed actions.
* Proactively identify solutions when team members depart and update department heads on critical staffing developments.
* Take overall responsibility for roll-forward exercises across departments, ensuring completion by the national deadline.
* Monitor staff bookings against budget and allocations.
* Collaborate with departments to ensure annual leave/TOIL bookings align with the planner and policy.
* Maintain consistent engagement with trainees throughout their training contract, providing support leading up to exams.
* Collaborate with the National Training Team to carry out Exam Training Manager responsibilities, including pastoral support and managing study-related requests (e.g., deferrals or illness).
* Provide training and guidance to new Administrators to ensure they are equipped to support the role effectively.
What we are looking for
* Strong organisational and planning skills with the ability to manage complex internal staffing needs across multiple teams.
* Experience working with stakeholders at varying levels of seniority, including managing challenging conversations and offering creative solutions.
* High initiative and problem-solving skills, especially when addressing urgent resourcing issues or changes.
* Keen attention to detail in staff bookings, budget alignment and policy compliance.
* Empathetic and supportive approach, particularly in exam training, ensuring trainees feel guided and cared for.
* Comfortable working with data and reporting, maintaining real-time oversight of departmental staffing and resource allocations.
* Willingness to travel to offices as needed and provide training to new team members to ensure consistency and excellence in support.
* A background in consulting within professional services would be advantageous.
What we can offer you
We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package to support you both in and out of work.
* Hybrid and Flexible working
* 26 Days Holiday (with the option to purchase additional days)
* Lifestyle, Health, and Wellbeing benefits, including financial tools, electric car scheme and access to a virtual GP
* Access to a suite of 300+ courses on demand developed by our in-house Talent Development team
Diversity and Inclusion
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life, and we strive to ensure our firm’s principles and processes support a culture that embraces difference and strengthens inclusion.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Administrative
* Industries: Accounting
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