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Parts Advisor - Main Dealer in Exeter
We are seeking an experienced Parts Advisor to join a reputable main dealer in Exeter. This is an excellent opportunity for someone committed to delivering exceptional customer service to both trade and retail clients.
Working hours: Monday – Friday, with 1 in 4 Saturdays (as per departmental rota). Your daily duties will include handling incoming parts enquiries via face-to-face, telephone, and online interactions.
You will accurately identify parts to meet customer requirements, effectively utilize product promotions to achieve targets, and identify upsell opportunities to increase sales. Additionally, you'll support a busy internal workshop.
Maintaining high knowledge levels through parts-specific IT systems, interpreting bulletins, catalogues, updates, special offers, and recalls will be essential.
Requirements: Prior parts experience is necessary, preferably from another main dealer. Experience in a quality motor factors environment is also suitable.
If successful, you will join a successful automotive group offering ongoing training for career progression and a range of benefits, including:
* 25 days holiday, increasing with service, plus bank holidays
* Access to an online rewards platform with cashback and discounts at various retailers
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