What you will bring to the role
* Good working knowledge of the SMP/E utility to install software on the mainframe and provide evidence of your problem analysis and determination skills
* CICS Systems software installation, administration, maintenance, resource definitions and support
* CICS Production Support including out of hours troubleshooting support
* Providing technical assistance to Developers and Application Support Teams
* Project manage the delivery of services by other internal/external teams
* Design and develop new hardware and software technology solutions
* Lead and direct problem investigation and recovery in complex situations
Skills
* Relevant product knowledge including knowledge of CICS / TS 5.5, SMP/E, Omegamon, ACF2 or RACF, CICSPlex/SM
* Past working experience on relevant systems, i.e. CICS and third party product installation and support
* Availability to work the shift pattern required for this role, i.e. This team provides 24/7 support therefore you will be required to provide cover when fully competent in the Banks processes
* Experience working in relevant environment/s, i.e. Mainframe Sysplex experience is desirable but not essential
* Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
* Planned projects and activities systematically in line with business priorities, using a variety of analysis and problem solving techniques
* Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery
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