MPI are looking for a Technical Sales Support Engineer (Mechanical Bias) Location: Office based role in Milton Keynes Hours: 37.5 hours a week, 08:30~16:45, Monday to Thursday and 08:30~15:30, Friday The Role: Our client are looking to recruit an individual to provide support to customers and the sales force team for technical matters. Technical support will cover many company products, specialising in pneumatic automation and thermo temperature control. Commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products. Key Responsibilities: Support for customer questions via phone and e-mail Process requests for special products and variations Analyse, check and report writing on customer product returns New product development proposal activity Market and competitor product analysis & understanding Supporting sales force with customer visits and application development Product management including training, new product introduction and supersession of discontinued product ranges Essential Education, Skills and Experience: Degree, HNC or HND in Electrical Engineering or related discipline Able to communicate proficiently via telephone and email with both internal and external customers A methodical problem solver who is logical, organised and able to keep clear comprehensive records Ability to clearly and effectively present tec...