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We are looking to appoint a Repairs Co-ordination Manager to manage and produce an excellent high quality, customer focused Repairs service that is efficiently run for SMBC repairs housing stock and its tenants.
Including the management and day to day performance for Damp & Mould works in line with Awaab’s Law, the management of Housing disrepairs jobs (HDR’s) including the monitoring and link with both internal and external legal teams.
To offer comprehensive Repairs advice, prevention of delays to service, collaborative working with other bodies such as but not limited to, Housing management, Capital teams, Urban Design, tenant contact Centre, the housing hub, tenants, emergency services, MP’s, Councillor’s, Senior and executive management, The emergency services, contractors, training providers and suppliers.
To ensure the team of Supervisors and Admin staff managed by you are correctly resourced, aligned and delivering excellent service standards, with a sense of pride and passion and a “can do attitude”, providing the best Right First-time service possible.
Essential Requirements
* Experience in gathering, analysing and presenting information to influence or inform decision making.
* Ability and willingness to meet strict deadlines and deal with emergencies potentially beyond normal working hours, to respond to emergencies or attend evening meetings.
* Experience in making key complex decisions in a Housing repairs environment.
* Detailed Knowledge of local Authority Housing performance standards and requirements.
* Review performance and progress and take action to keep delivery of key objectives and targets on track.
* Must have a minimum Level 4 In Management or HNC/HND Equivalent.
* Must be willing to undertake any Management training as necessary identified for the post.
For An Informal Discussion, Please Email
John hall@sandwell.gov.uk or Ian sorrell@sandwell.gov.uk
To apply please click the Apply Now link below.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Government Administration
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