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Service administration manager

Southampton
Permanent
University Hospital Southampton NHS FT
Administration manager
€47,500 a year
Posted: 20 December
Offer description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for the detailed job description of the role. The Cardiovascular and Thoracic care group are delighted to offer a new position within our administration and clerical (A&C) department to work with the teams to develop and implement standardised ways of working, embed digital solutions and support the development of individuals and services.

The successful applicant will need a practical understanding of the intricacies and interdependencies of trust systems and be enthusiastic about how we can make our processes as clear as possible for the benefit of both our teams and our patients. The postholder will be a part of the A&C team but will also work with support teams within the trust such as Transformation, OAC, Access to take the best of what we have and ideally make it better! The postholder will report to the Operational Manager for CV&T, reflecting the cross care group nature of this role and the impact this work will have on the experience of our patients, the efficient use of our capacity and the admin teams.

Working for our organisation: University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations. Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast. We believe that using technology wisely shows strong time management and commitment to innovation. We’re committed to providing a flexible working environment. We proudly champion individuality and an anti‑racist, anti‑discriminatory environment where everyone feels valued, safe, and empowered.


Detailed Job Description And Main Responsibilities

As you will know, CV&T is a large and busy care group which can result in variation about how things are done. Part of this role is to work with the teams to understand how (and why) things are currently done and develop shared ways of working that make a genuine and tangible improvement for our patients and teams. The post is a mix of day‑to‑day management along with the opportunity to lead transformation work and develop an understanding of the various performance standards that the A&C teams have a pivotal role in meeting. The expectation is that the postholder is based on site, working with the CV&T teams in the various hospital locations.


Person specification

Qualifications, Knowledge And Experience

Essential criteria

* Educated to Degree level or can demonstrate an equivalent level of experience
* Management/Leadership training or demonstrable experience
* Evidence of continuing professional or personal development
* Experience of implementing and monitoring administrative procedures and policies
* Experience of project/change implementation, management and monitoring ongoing projects.
* Experience of communicating with all levels of professional staff and the public

Desirable criteria

* Able to facilitate and implement policy, guidelines and projects from initiation to completion
* Experience of providing information in various formats
* Understanding of NHS performance targets
* Experience of using NHS patient information software/systems

Trust Values

* Patient First
* Working Together
* Always Improving


Seniority level

Mid‑Senior level


Employment type

Full‑time


Job function

Project Management and Information Technology

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