Salary: £35,000 - 40,000 per year Requirements: Fluent French speaker Strong communication and problem-solving skills Interest in networking & voice technologies Knowledge of SIP, Wireshark, IP networking Familiarity with trader voice systems (highly desirable) Exposure to VMware, Cisco, or firewall technologies is a plus CCNA/CVOICE or similar certifications (advantageous) Responsibilities: Providing 1st & 2nd line technical support to clients Troubleshooting and resolving technical issues efficiently Supporting and monitoring firewall infrastructure (Juniper or similar) Working with voice trading systems (dealer boards, turrets, voice recording) Collaborating with engineers and assisting with account management Delivering excellent customer service via phone and onsite when required Technologies: Cisco Firewall Support VMware More: We are looking for a Voice Support Engineer to join our team supporting banks, hedge funds, and brokers across the City of London. You will receive full training on trading floor voice systems and have the opportunity to work with leading financial institutions. We offer clear progression opportunities and a supportive, collaborative environment. last updated 17 week of 2026