Advert Close date: 24th June 2026
Senior Surveyor role at The Crown Estate.
About The Crown Estate
At The Crown Estate, we manage a world‑class portfolio of land, property, and natural resources—creating lasting and shared prosperity for the nation. Our London portfolio sits at the heart of the West End, where we deliver exceptional places for businesses, communities, and visitors.
We are now looking for a Senior Surveyor to join our St James’s team, supporting a key part of our Central London portfolio.
The Role
Reporting to the Associate Director, you will take responsibility for managing a selection of commercial office and retail properties across the North & West St James’s portfolio.
This is a highly visible role where you will combine commercial acumen, operational excellence, and customer focus to deliver outstanding asset performance and tenant experience.
Key Responsibilities
* Manage day‑to‑day operations across a portfolio of multi‑let commercial assets
* Ensure full compliance with health & safety standards and drive best practice
* Build strong relationships with occupiers, enhancing customer experience and retention
* Oversee service charge budgets including preparation, reconciliation, and recovery
* Lead on lease management including enforcement, licences, and tenant alterations
* Conduct regular property inspections to maintain high asset standards
* Work closely with FM teams, contractors, and external stakeholders
* Support leasing activity and provide input into asset strategy and business planning
* Resolve tenant queries and disputes with a proactive, solutions‑focused approach
* Mentor and support junior colleagues, contributing to team development
* Embed sustainability initiatives to improve building performance and efficiency
About You
We’re looking for a commercially astute and proactive surveyor who thrives in a dynamic, customer‑focused environment.
Skills & Experience
* MRICS qualified with post‑qualification experience in property management
* Strong experience across office and retail assets, ideally in a Central London environment
* Proven ability to manage service charges from budgeting through to reconciliation
* Excellent understanding of Landlord & Tenant legislation and lease interpretation
* Strong negotiation skills and experience resolving tenant issues
* Experience managing multi‑let properties and working with managing agents/contractors
* Confident communicator with a strong customer‑first mindset
* Highly organised with the ability to manage competing priorities
Desirable
* Experience mentoring or supporting junior team members
* Exposure to crisis or incident management
* Familiarity with property management systems and strong Excel skills
What We Offer
At The Crown Estate, we’re committed to creating an inclusive, supportive environment where our people can thrive and build meaningful careers.
* Purpose‑driven work – Contribute to a business that delivers long‑term value for the nation
* Career development – Structured learning, professional development, and clear progression pathways
* Competitive reward package – Including salary, performance bonus, and comprehensive benefits
* Flexible working – Hybrid working approach supporting work‑life balance
* Wellbeing support – Access to health and wellbeing programmes and resources
* Sustainability focus – Be part of a business leading on environmental and social impact
* Inclusive culture – A collaborative environment where diverse perspectives are valued
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk) .
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
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