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Senior Talent Acquisition Consultant @ Clear Business | 2024 shortlist for Best In-House Tech Recruiter, Tech Recruitment, Talent Management, Expert…
Role Profile
This is a high-volume outbound calling B2B sales role, focused on engaging with Clear Business's existing customers to renew their contracts and retain the products and services they supply. All activity must align with Clear Business's values and sales behaviors, maintaining a customer-centric approach.
What We Want You To Do
* Outbound calls to Clear Business customers to retain and renew contracts.
* Perform all activities within regulatory standards, GDPR, and quality policies.
* Complete reports, system, and CRM updates accurately and promptly.
* Develop expert knowledge of Clear Business’s products, systems, and processes.
* Build strong working relationships across the company.
What Success Looks Like
* Consistently achieve commercial targets.
* Meet activity targets.
* Operate within quality guidelines.
* Achieve objectives set with the Customer Growth Sales Manager.
* Receive high scores in customer satisfaction surveys and internal feedback.
Minimum Requirements
* At least 2 years of success in high-volume B2B sales, retentions, or customer service roles.
* Experience negotiating product, price, and contract terms.
* Understanding of B2B sales processes and regulatory requirements.
* Proficiency with sales CRM and lead management systems.
Personal Capabilities
* Excellent communication skills, adaptable to customers.
* Attention to detail, organized, responsible.
* Resilient, driven, competitive.
* Motivated for personal development.
* Professional demeanor, good relationship-building skills.
Qualifications & Other Requirements
* Experience in IT, Utilities, or Service sectors preferred but not essential.
* Located within commuting distance of the office.
Benefits
* Up to 10% performance bonus.
* 25 days annual leave, increasing with service.
* Birthday off.
* Option to buy/sell holidays.
* Access to LinkedIn Learning.
* Retail discounts.
* Onsite café/bar.
* Well-being support, including GP, mental health, fitness, legal, and financial advice.
* Paid volunteering day.
* Cycle to work/travel loans.
* Pension and life assurance.
Location: Sale office, South Manchester.
Hours: Full-time, 37.5 hours/week, Mon-Fri, no evenings/weekends.
Hybrid work model: 3 days remote.
About Clear Business
Providing essential services for small businesses in the UK, with numerous awards and recognitions.
Next Steps
Apply today to join our award-winning team. We value diversity and inclusion. Pre-employment checks apply.
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