Internal vacancy The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time. If this position is not filled internally it may be re-advertised openly. LI-DNI We are looking for someone to join our Legacy Engagement Team on a 15 month temporary basis to cover a maternity leave backfill. Legacies account for over two thirds of the RNLI’s annual income today and will continue to be a vital fundraising stream for many years to come. In this role, as Legacy & In Memory Giving Manager, you’ll be responsible for overseeing and managing the initial touchpoint that many of our Legacy and In Memory supporters have with the RNLI. You will line manage up to three individuals who are principally tasked with developing long term relationships with these supporters by enhancing campaigns with a personal touch and offering ongoing engagement and stewardship to inspire, inform and thank them. You’ll collaborate with colleagues in the wider Legacy Engagement team, Supporter Experience, Legacy Marketing and CRM teams to ensure supporters receive a timely and seamless experience to secure and retain their future support. Working with your peers you will ensure that enablers and blockers are managed and that a variety of key projects are delivered by team. Your role As a Manager in the Legacy Engagement team you will be focussed on: Developing supporter journeys that engage and enrich our legacy and in memory supporters. Identifying improvements and evolving processes for multiple internal and external stakeholders. Leading and nurturing a team of legacy and in memory engagement professionals to deliver bespoke experiences and responses to supporters. Line managing a small team to deliver, lead and support on projects across in memory and legacy engagement. About you As an experienced professional to be considered for this role you’ll need to have: Passion for delivering an excellent supporter-centric experience combined with excellent project management skills including stakeholder management capabilities. Methodical and logical approach to mapping & interrogating new/existing processes and attention to detail. Familiarity with understanding and interpreting data in Power BI, Excel or external reporting tools. The ability to prioritise, reprioritise and juggle multiple projects to meet deadlines combined with ability for getting the best from your team. Personal resilience and ability to persevere. Impeccable communication skills to engage with a wide range of audiences. Legacy and/or In-memory fundraising and donor stewardship experience desired So, if you have a passion for fundraising and are looking to be part of a successful and ambitious team, this could be the role for you. Please apply via the button shown. Safeguarding The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.