We are recruiting a Credit Manager for a multi-billion pound turnover construction distributor based in Sheffield.
This is a unique opportunity and would suit someone looking for the next step in their career:
* Competitive salary + bonus + hybrid working (2 days WFH) + additional employee benefits.
* Their vision is to be the best provider of specialist construction and insulation products in Europe.
* Growing sustainably as a responsible business through ESG commitments, achieving net zero carbon, zero waste to landfill, reducing carbon and waste, etc.
* Strong SLT offering committed to supporting all employees and promoting a good working environment/culture.
* Modern, purpose-built offices.
The purpose of the role is to take responsibility for the UK Collections team, monitoring and supporting business targets and the offshore team to achieve desired quality/required standards and ensuring strong stakeholder engagement to manage customer expectation levels for debt management.
* Managing a team of 3 direct reports and overseeing an offshore-based team, your skillset will centre around the delivery of business targets, data analytics and reporting, ledger management, with strong customer service ethics and communication skills.
* Key focus on customer service, ensuring SLA's are adhered to.
* Continuous process improvements, identifying weaknesses and gaps.
* Other ad hoc duties as required.
The person:
* Previous Credit Control experience at Team Leader, Supervisory level is essential.
* Excellent written and verbal communication skills are required.
* Customer and commercial focus with a strong commitment to delivery, quality, excellence, and continuous improvement is essential.
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