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FOOD AND BEVERAGE MANAGER
Job Description
ABOUT US
TW2 Health and Fitness Club joined the Parkwood Group in November 2024. We’re a company that’s proud to deliver a first-class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff.
Job Description
Primary objectives for the Food and Beverage Manager will be:
* To manage the day to day operations of the clubroom food and beverage operation ensuring we deliver amazing customer service and product delivery at all times.
* Ensuring we deliver amazing customer service and product delivery at all times. Showing your passion for food and beverage
* To ensure as a club we maximise all revenue opportunities and profitability in line with the company business plan.
* To ensure the highest possible standards of Health and Safety and customer care.
The Food and Beverage Manager will focus day to day on the following tasks:
* Ensure all the team members are guest focussed and aligned in delivering amazing customer service.
* To motivate, inspire and lead the team to deliver strategic objectives.
* Ensure all food and drinks are made and served to company standards.
* Suggest new revenue opportunities, through emerging food trends or seasonal promotions.
* Regularly communicate with members to ascertain feedback and understand members requirements.
* To ensure all Health and Safety procedures and responsibilities are compliant at all times.
* To identify, research and analyse new areas of revenue opportunity, i.e through private events or themed events.
* To constantly review and suggest new options for services or facilities for guests.
* To ensure all operations are completed inline with the company's food safety policy.
* Maintain and develop systems of stock control, to ensure products are always available, stocked at the right numbers and to enable accurate and efficient monthly stock-takes are completed.
* Ensure all the team understand and practice the art of “upselling” to maximise secondary spend opportunities.
* Ensure that company financial regulations are adhered to in terms of payment processing and reconciliation and invoice processing.
* Ensure staff understand and adhere to licensing regulations.
* To assist the General Manager in providing appropriate staff training and development.
* To ensure sufficient staff are available for the safe, high quality functioning of the Clubroom.
* To assist in the management of the Clubs quality assurance systems and procedures.
* To ensure all cleaning is completed to meet company standard and legal requirements.
* Liaise with maintenance colleagues, as and when maintenance is required.
* To act as a key holder for the Club, as and when required, and be responsible for opening and closing of the building.
* To undertake any regulatory requirements.
* Act as Duty Manager ensuring that a safe and efficient service is provided for guests.
* To undertake any other duties as may be required by the General Manager to ensure that the business objectives of the club are achieved.
THE CANDIDATE
Qualifications
The post holder will preferably hold a recognised qualification in Catering, or related subject, first aid certificate and Food and Hygiene Certificate along with strong knowledge of the Leisure or related industry in a medium sized enterprise.
Personal
Among The Personal Characteristics Sought The Applicant:
* Must be eligible to hold required licences on behalf of the Company.
* Must be able to build strong relationships with customers, clients and employees.
* Must be able to communicate at different levels of the organisation, both listen and direct.
* Must be able to meet the demands of the role by working additional hours when required.
* Must be able to demonstrate a competency in current I.T software programs, such as Google.
* Must be able to maintain and be committed to good employee relations and deliver quality training.
* Must be able to supervise and motivate staff.
* Must be able to work from additional locations if required.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Wellness and Fitness Services
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