Overview
At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This contract available is 16 hours per week (overtime also available). Candidates must be flexible to work across weekends with some weekday availability, including Bank Holidays. We are on the lookout for a Sales Assistant who will be working with Zoie and the Team in our Oxford Store.
Responsibilities
* Offer exceptional customer service and maximise sales and KPI targets.
* Provide expert product and selling skills knowledge to help achieve this, and stay up to date with the latest store ranges and promotions.
* Collaborate with your wider sales team to support and improve the efficiency of the team and store's success.
* Perform stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
* Maintain high visual merchandising and store housekeeping standards, adhering to VM and Health and Safety guidelines.
What we are looking for
* Alignment with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
* A collaborative and entrepreneurial mindset with a pro-active approach to work.
* Previous retail experience is beneficial but not essential.
* High levels of enthusiasm, drive, and motivation.
* Strong interpersonal and communication skills.
* Ability to work confidently alone while contributing positively to a team environment.
* Ability to quickly build rapport with customers.
* Ability to provide exceptional customer service.
Benefits
* Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork and rewards.
* Uniform - retail colleagues are entitled to a uniform allowance refreshed every 6 months.
* Travel support and development schemes: cycle to work, relocation packages, and season ticket loans (London stores).
* Fun at work: store fun fund for parties, social activities, and team building events.
* The Tyrwhitt Academy for professional development, with training on product knowledge and customer service; apprenticeship qualifications available while earning wages.
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