Overview
The successful candidate will provide accurate and timely administration of our National Customer Accounts to facilitate the processing of sales orders to invoices and payment in an efficient and timely manner.
Responsibilities
* Creating and updating customer delivery information and requirements
* Inputting and maintaining all customer and product pricing records
* Liaising with sales reps, customers and despatch personnel to ensure accurate and timely input of information to facilitate delivery requirements
* Reviewing and actioning order flows, in line with existing stock levels and customer requirements
* Recording all daily external contacts
* Dealing with customer enquiries
* Ensuring compliance with agreed customer service levels
* Assisting in the testing and management of the EDI ordering process
* Collecting and allocating customer payments
* Running daily/weekly/monthly reports
* Maintaining accurate financial records by overseeing the Sales Ledgers, performing reconciliations, processing transactions, ensuring compliance with policies, and assisting with financial reporting and month-end closures
* Previous experience in a similar role within a fast-paced manufacturing environment and with National Account Customers
Qualifications
* A minimum of 2 years’ recent experience in an Administrator role
* Minimum of 5 GCSE’s A-C including Math and English or equivalent
* High level of numeracy and literacy
* Computer literate, proficient on all Microsoft Office programs
* Excellent verbal and written communication; ability to work on own initiative
* Excellent attention to detail, accurate and quick
* Well organized with the ability to prioritise tasks and respond promptly to queries
* Experience working to targets/deadlines in a fast-paced environment
* Experience dealing with National Account Customers
Equal Opportunities
Westland Horticulture is an Equal Opportunities Employer
Closing date
Closing Date: 13/10/2025
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