PWe are looking for a strongCommunity Delivery Manager/strong to join us on a Fixed Term Contract until strongJanuary 7th 2026./strong/ppWe have an exciting opportunity for a strongCommunity Delivery Manager/strong to join our fast-growing team at Evri. As a strongCommunity Delivery Manager/strong, youll be responsible for ensuring the final mile of our parcel journey runs smoothly
putting customers and clients at the heart of everything you do. Youll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers./ppstrongemuThis is a great time to be joining us!/u/em/strongstrongemu /u/em/strongemWe are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!/em /ppstrongInterested? Take a look at the below to understand what you'll be doing in your role as a/strongstrong?Community Delivery Manager at Evri!/strong/pul liDriving continuous improvement, using data and management insights (MI) to improve service delivery./li liMonitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more./li liMinimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication./li liCapacity management
interviewing, selecting, and onboarding couriers to ensure full round coverage./li liBuilding sustainable courier coverage to reduce risk and meet growing delivery demands./li liMaintaining cost leadership by managing courier fees, ad-hoc payments, and local asset use./li liCollaborating with delivery units and customer service teams to resolve concerns and improve satisfaction./li/ulpstrongStill Interested? Great News! /strong/ppstrongWe are looking for:/strong/pul liA valid UK driving licence./li liProven experience in coaching, supporting, and motivating individuals or teams./li liConfident in problem-solving and building effective contingency plans./li liAdaptability
able to flex your communication style across different stakeholders./li liEffective negotiation and interpersonal skills./li/ulp/ppAt Evri, we know we only grow if our people do too. Thats why were committed to building a truly inclusive and diverse workplace where everyone can bring
and be
their whole authentic selves. Were on a journey to better represent the customers we serve around the UK. Were committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business./ppstrongWe are Evri. Where everyone is welcome. /strong/ppstrongWere excited for the future. Lets deliver it together./strong/p TPBN1_UKTJ