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Telesales executive

Gillingham (Kent)
Permanent
Diamond Search Recruitment
Telesales executive
€21,000 a year
Posted: 6 January
Offer description

Diamond Search Recruitment are delighted to be representing our client, an exciting, well established and successful organisation, recruiting for a Hunter Telesales Executive. This exciting opportunity reports into the Sales Manager; the core objective of the role is to win new business and grow existing account spend.

Working as apart of a high performing and dynamic sales team, you will be rewarded with an excellent commission structure, working for an organisation with opportunities for career development.

Offering remuneration of £19-23K basic plus commission!

Duties include:

* Reactivate lost accounts and continually monitor customers spend who may be slipping
* Achieve objective when making calls to customer with relevant offer/enquiry details.
* Successfully make the required outbound calls each day, building relationships with customers.
* Keep all customer records up to date with an accurate description of the individual business buying procedures, contacts and expenditure and other relevant information.
* Assist the Inbound team by answering all incoming calls within 3 rings, in a polite friendly manner, introducing both the company and yourself.
* Achieve a high level of accuracy on all orders, Upsell and cross sell on every order to increase both size and order value.
* Where necessary achieve and exceed Sales, Gross Profit, Lost Call and territory growth targets as set by the Line Manager.
* Process orders and enquiry’s following Quality Control Procedures.
* Ensure that all quotations are dealt with, recording the correct information and submitted by the deadline or on a timely basis.
* Record and update customer database with relevant information.
* Ensure that all records are up to date, filed and easily assessable and that all reporting is done correctly and on a timely basis.
* Carry out work willingly and well, receptive to new ideas and promote good atmosphere.
* Ensure that all communication to customers both written and verbal maintains a high standard both in presentation and content.
* Work as necessary to provide optimum cover to customers during office hours; Give support to team members and assist other departments, as and when necessary.
* Attend staff meetings, training courses, exhibitions and seminars as required.
* Be an enthusiastic team player at all times. Participate in special projects and perform other duties as required

The Ideal Candidate:

* Strong telesales experience and success is essential
* Good standard of education, including Maths and English
* Good verbal and written communication skills
* Team player
* Highly motivated and driven to succeed

Apply today!

Diamond Search Recruitment is acting as an Employment Agency in regards to this vacancy.

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