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Civic office and events support officer, sandwell metropolitan borough council

New England
Association Of Democratic Services Officers
Support officer
€33,950 a year
Posted: 4 May
Offer description

Grade/Salary: Band E £31,537 to £36,363
Contract Type: Permanent
Hours: Full-time (37 hours), flexible working

Sandwell Council’s Democratic Services Division is seeking a professional, collaborative and highly organised individual to join the team as a Civic Office and Events Support Officer. This is a key role providing high‑quality, flexible support to the Mayor, Deputy Mayor and Elected Members, and contributing to the delivery of prestigious, well‑run civic functions.


Key Responsibilities

* Providing confidential, professional and proactive support to the Mayor, Deputy Mayor and Elected Members.
* Leading and coordinating the day‑to‑day operation of the Civic Office, including line management of support staff.
* Planning, organising and delivering high‑profile civic events, engagements and visits.
* Preparing speeches, briefings, correspondence and weekly engagement schedules to a high standard.


Qualifications

* Excellent communication, organisational and administrative skills.
* Confidence in working with senior stakeholders, elected Members and partners.
* Tact, diplomacy and the ability to handle sensitive and confidential information appropriately.
* A proactive, flexible approach with the ability to manage competing priorities and deadlines.
* A strong commitment to delivering a professional, high‑quality and customer‑focused service.


Benefits

* Competitive market salary and 31 days annual leave (excluding bank holidays).
* Local Government Pension Scheme.
* Hybrid working and flexible working options.
* Fantastic training and development opportunities.
* A supportive, inclusive and ambitious working environment.

We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.

We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities.

Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.

If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at EDI_Team@sandwell.gov.uk.

Deadline for applications: Wednesday 13th May 2026

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