Job Title: Restaurant Manager
Location: Portsmouth
Job Type: Full-Time
Overview
We are seeking an experienced, hands-on Restaurant Manager to take full responsibility for the day-to-day running of a busy, high-quality steakhouse. This is a full-time role suited to someone who thrives in a fast-paced environment, leads from the front, and can manage all aspects of the restaurant efficiently and professionally.
The role requires a strong focus on operational excellence, guest experience, staff leadership, and commercial performance, ensuring the restaurant runs smoothly and profitably at all times.
Key Responsibilities
Overall Management
Take full ownership of the day-to-day operations of the restaurant
Ensure the restaurant is run efficiently, safely, and to a consistently high standard
Act as the main point of contact for staff, suppliers, and senior stakeholders
Maintain a visible presence on the floor during service
Customer Experience
Deliver exceptional guest service and ensure every customer has a memorable dining experience
Handle customer feedback and complaints professionally and effectively
Uphold the restaurant’s brand standards, atmosphere, and presentation at all times
Ensure correct explanation and presentation of the hot stone dining experience to guests
Team Leadership & Staffing
Recruit, train, schedule, and manage front-of-house and back-of-house staff
Lead, motivate, and develop the team to perform at their best
Set clear expectations, manage performance, and deal with disciplinary matters when required
Ensure staff are trained on menu knowledge, food safety, and service standards
Financial & Commercial Control
Manage labour costs, rotas, and staffing levels effectively
Control stock levels, ordering, deliveries, and wastage
Drive revenue through upselling, promotions, and service quality
Cash handling, end-of-day reporting, and basic financial accountability
Health, Safety & Compliance
Ensure compliance with all UK health & safety regulations
Maintain food safety standards (HACCP) and cleanliness throughout the restaurant
Ensure correct use, safety, and maintenance of hot stones and kitchen equipment
Oversee opening and closing procedures and security
Requirements
Proven experience as a Restaurant Manager or strong Assistant Manager ready to step up
Experience working in a steakhouse or quality casual dining environment preferred
Strong leadership and people management skills
Confident managing busy services and high customer volumes
Good understanding of stock control, labour management, and cost control
Passion for hospitality, food, and customer service
Flexible to work evenings, weekends, and holidays as required
Desirable Skills & Qualities
Hands-on, proactive management style
Strong attention to detail
Calm under pressure
Commercial mindset with a focus on efficiency and profitability
Ability to train staff on interactive dining concepts
What’s Offered
Full-time, permanent position
Competitive salary (dependent on experience)
Opportunity to manage and shape the entire operation