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Programme improvement manager (interim)

Guildford
Amber Employment Services Ltd
Improvement manager
Posted: 1 April
Offer description

We’re supporting a public sector organisation with a short-term assignment focused on improving how key correspondence processes operate across a portfolio of work.


This is not a traditional programme delivery role. Instead, you’ll take a step back, review how things are currently working, and help shape practical improvements that can be implemented quickly and effectively.


The Opportunity

You’ll be working across a range of workstreams, reviewing and refining end-to-end correspondence processes - including areas such as ministerial, parliamentary, and statutory communications.


Alongside this, there is a strong focus on bringing greater structure and consistency to how programmes are set up and managed, including documentation, planning, and ways of working.


Working closely with internal teams, you will:

* Analyse existing processes and identify inefficiencies
* Map workflows and bring clarity to current ways of working
* Recommend practical, achievable improvements
* Support teams in getting initiatives up and running
* Introduce simple, effective structures (e.g. plans, documentation, milestones)


This is a hands-on role suited to someone who enjoys bringing order to complexity and making things work better.


About You

You’re likely to have experience in:

* Programme, project, or business improvement roles
* Reviewing and improving end-to-end processes
* Creating structure in environments where things are still evolving
* Working independently and building credibility quickly


You don’t need prior knowledge of the subject matter - the focus is on how you approach problems and drive improvement.


Experience within the public sector or government environments would be helpful, but not essential.


Additional Information

* This is a temporary PAYE assignment only (no limited company or umbrella arrangements available)
* Initial duration of 6 months, with potential for extension
* Hybrid working: 3 days onsite, 2 remote
* Immediate or short-notice availability preferred


Why This Role?

This is an opportunity to step into a programme environment, quickly understand what’s needed, and make a tangible difference by improving how work is structured, managed, and delivered.

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