As a Learning and Culture Manager, you will play a key role in embedding Nobu’s culture, service standards and behavioural expectations across the hotel. Working closely with the Director of People and Culture and department leaders, you will ensure learning programmes are translated into consistent on the floor performance, supporting managers to build capability, accountability and engagement across their teams. Through coaching, monitoring and collaboration, you will help create an environment where colleagues thrive and guest experiences consistently reflect Nobu excellence. You will Deliver and coordinate learning and development programmes aligned to Nobu brand and hotel standards Partner with Heads of Department to ensure training translates into measurable service and performance improvements Manage and maintain digital learning platforms, ensuring compliance requirements are completed and monitored Facilitate training sessions, workshops, inductions and standards refreshers both in person and digitally Oversee the onboarding experience, ensuring new starters receive a structured and engaging introduction to Nobu culture and expectations Conduct audits and spot checks to monitor training compliance and standards implementation Track learning completion, engagement metrics and capability trends, reporting insights to the Director of People and Culture Support the performance review process, equipping managers to deliver consistent and effective reviews Provide coaching and guidance to managers to help embed behavioural and service standards within teams Coordinate apprenticeship programmes and support graduate, intern and work experience initiatives Assist with colleague engagement initiatives including surveys, focus groups and communication forums Support wellbeing initiatives and colleague support programmes Build strong relationships across departments to ensure learning initiatives are practical and operationally relevant Liaise with external training providers, ensuring programmes meet Nobu standards Work within agreed budgets to deliver effective and high quality development solutions Act as a visible role model for Nobu values, supporting a positive and high performance culture Continuously review and improve learning delivery methods and colleague experience What We’re Looking For You bring experience in a Learning and Development, People and Culture or HR role within a hospitality environment, with hands on experience delivering training rather than purely designing strategy. You are an engaging facilitator with strong communication and organisational skills, confident working with managers across departments. Comfortable managing multiple priorities in a fast paced operational setting, you are also confident using systems, learning platforms and people data to monitor activity and outcomes. With a collaborative approach and genuine passion for people development, you help create an environment where colleagues perform at their best and feel connected to the Nobu culture. Benefits of Joining Our Team Competitive salary plus service charge £1000 Refer a Friend Scheme Two hotel wide social events each year including our Employee Awards Night Discounted overnight stays across Nobu properties worldwide Discounted Pilates classes and wellness treatments Opportunities to progress within our hotel and the wider Nobu portfolio Innovative learning and development opportunities Exciting wellness and volunteering initiatives Up to 33 holiday days through length of service Life Assurance Scheme Cycle to Work Scheme Discounts on all food and beverage Free meals and refreshments while on duty