Overview
7.5 Tonne Collection and Delivery Driver – DPD UK, Nottingham, England, United Kingdom
Contract Type: Permanent Full Time / 40 Hours Per Week; Salary: £16.05ph - Overtime paid at enhanced rates; Shift Pattern: Monday - Friday; Hours of Work: 09:00 - 17:45
Responsibilities
* Serving as the first point of contact for customers, providing exceptional service during parcel collection and delivery
* Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
* Assisting with loading and unloading parcels at the depot and customer locations
* Managing a daily schedule of approximately 50-60 stops in your designated area
* Using provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
* Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
* Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
* Conducting daily vehicle inspections and reporting any maintenance issues promptly
* Utilising handheld devices and company software to update delivery statuses and communicate with the depot
* Resolving customer queries and concerns professionally and efficiently
* Adapting to changing weather conditions and adjusting delivery approach accordingly
* Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
* Maintaining a clean and presentable appearance as a representative of DPD
Qualifications
What we’re looking for
* A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
* A clean driving record with no more than 3 penalty points
* At least 1 year of experience driving 7.5 tonne vehicles or similar
Additional requirements
* Demonstrate value of providing great customer service
* Ability to meet deadlines, be flexible and take initiative
* Friendly, approachable, positive, resourceful and professional
* Ability to multi-task and problem solve
* Ability to lift, load and carry heavy items up to 25kg
* Excellent time management and organisational skills
* Good knowledge of local road networks and traffic patterns
* Resilience under pressure and calm demeanor in challenging situations
* Comfort with handheld devices and basic computer software
* Physically fit to handle the demands of the job
* Commitment to health and safety practices
* Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum Help@Hand – health and wellbeing services for you and eligible family members
* Health Kiosks visiting every location
* Vitality at Work
* Free on-site parking
* Discounted shopping from retailers, including savings on groceries
* Milestone days off to celebrate with family and friends
* Support with eye tests and glasses for screen-based roles
Joining DPD can lead to a stable job and career with opportunities for development and promotion from within.
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