Clinical Service Manager – Nursing and Therapy Services
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Are you a clinically qualified leader in nursing or allied health professions with a passion for integrated, community-based care? We’re seeking a proactive and visionary Clinical Service Manager to lead and coordinate four services across Swale, namely, 2 Hour Urgent Care, Community Intermediate Care, Community Neuro Rehabilitation, and Community Speech and Language Therapy Services.
Working very closely with the Head of Operations and the Director of Community Services within our North Kent Business Unit, you will help shape strategic objectives, drive service innovation, and ensure the delivery of safe, responsive, and equitable care. You’ll lead multidisciplinary teams including Advanced Nurse Practitioners, Physiotherapists, occupational therapists, Healthcare Assistants and Rehab Support Workers, embedding the 6Cs framework and professional standards into everyday practice.
This is a pivotal clinical leadership role focused on optimising service delivery, managing resources within budget, and fostering a culture of clinical excellence and continuous improvement. You’ll collaborate with Primary Care Networks, Social Care, Mental Health, and voluntary sector partners to develop Integrated Neighbourhood-Based models that reduce hospital admissions and promote seamless care pathways. You’ll also play a vital role in workforce development, supporting staff through supervision, training, and appraisal, while ensuring compliance with governance, safety, and quality standards.
If you’re ready to lead with purpose, influence change, and make a lasting impact on Community Healthcare provision in Swale, we’d love to hear from you.
Main Responsibilities
* Leading multidisciplinary teams across urgent care, intermediate care, neurorehabilitation, and therapy services, applying advanced clinical expertise and positive leadership.
* Embedding national frameworks (e.g. 6Cs), professional standards, and organisational strategies into daily service provision and patient care.
* Managing pay and non-pay budgets, and overseeing recruitment, retention, induction, and workforce development within a designated locality.
* Proactively addressing clinical, performance, and staffing issues, including capacity planning, safeguarding, and incident response.
* Designing and delivering service changes and quality improvements based on feedback, incidents, and evolving national and local priorities.
* Collaborating with healthcare partners, social services, mental health, and voluntary sectors to promote integrated, neighbourhood-based care and reduce hospital admissions.
* Ensuring adherence to policies regarding information governance, health and safety, professional registration, and statutory training requirements.
* Creating a learning-focused environment, encouraging clinical supervision, peer review, audits, and professional development across all disciplines.
* Overseeing audits, supporting innovation and research, and ensuring findings are embedded into practice to enhance care delivery.
* Participating in the senior manager on-call rota, supporting peers, leading meetings, and contributing to organisational planning and performance reporting.
For a full list of responsibilities please see the attached job description.
The Ideal Candidate
* Registered Nurse or Allied Healthcare Professional, with current professional registration
* Mentorship qualification
* Relevant Leadership in Community Nursing/Allied Healthcare qualifications
* BSc / degree in area relevant to community nursing / allied healthcare qualifications
* Leadership qualification
* Minimum of 5 years post-registration experience, including at least 2 years in a supervisory/managerial capacity at minimum band 7 within a community nursing/allied healthcare service
* Experience of effective budget and resource management
* Initiating research and/or audit and implementing changes/improvements in practice
* Experience of initiating, managing and evaluating change
* Experience of giving presentations to a wide audience
* Fully licensed driver with flexibility to travel across Swale and, when required, to attend meetings in Medway, Dartford, Gravesham, and Swanley
Package Description
* Band 8A AfC Salary with NHS Pension and full Agenda for Change terms and conditions
* Membership of My Reward Hub with discounts and cashback offers
* Access to wages as you earn them to help cover emergencies
* Mental and physical wellbeing support, including coaching and counselling resources
* Access to eLearning, career pathways, and continuing professional development through The Learning Enterprise
* Open, just culture with opportunities to contribute ideas and £100,000 of ringfenced innovation funding annually
* Commitment to high clinical and quality standards with many services rated good or outstanding by the Care Quality Commission
About The Company
We change lives by transforming health and care. Established in 2006, we are a leading independent provider of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and outcomes. We deliver adult and children community health services, primary care services, urgent care, sexual health, dermatology and MSK services, as well as adult social care and wellbeing services. Across England we support millions of people each year, guided by our values: we care, we think, we do.
We’re committed to equal opportunities and welcome applications from a diverse range of people. We’re a Disability Confident Committed company, offering facilities, work environment adjustments, and technical solutions to be inclusive of everyone. Safeguarding and safer recruitment processes are in place for all roles.
If you would like to know how we use your information, please see our website’s privacy policy.
Attached documents
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