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Client relationship executive

Olney
Pro Staff Recruitment Ltd
£30,000 a year
Posted: 6 May
Offer description

Client Relationship Executive

£30,000 Basic + Monthly Bonus (Approx. £300 per month)
Company Car Provided / Pool Car Option
Monday to Friday: 8:00 am - 5:30 pm / Saturday: 8:00 am - 1:30 pm

We are currently recruiting on behalf of our client for a professional and personable Client Relationship Executive to join their growing team. This is an excellent opportunity for a confident, well-presented individual who enjoys travelling, meeting clients face-to-face, and delivering a high-quality customer experience.
This role is not a traditional hard sales position. Appointments will already be pre-arranged with clients who have previously engaged with the business. Your role will be to professionally manage the completion process, ensure all documentation is completed accurately, verify identity checks, and provide reassurance and guidance throughout the appointment.

Although the role carries a warm sales and relationship-management element, the focus is very much on professionalism, communication, and creating a positive client experience. You will need to confidently lead appointments, handle any last-minute questions or concerns, and ensure clients feel comfortable and fully informed throughout the process.

The Role

As a Client Relationship Executive, you will represent the business professionally while travelling across the UK to meet both new and existing clients. You will play a key role in maintaining strong client relationships and ensuring a smooth and seamless customer journey.
Key Responsibilities

Travel nationwide daily to attend pre-arranged client appointments
Oversee and witness the completion of documentation
Carry out identity and verification checks accurately
Explain documentation clearly and professionally
Build strong rapport with clients and provide a positive customer experience
Confidently manage conversations and address any final questions or concerns
Ensure all completed documentation is returned accurately and efficiently
Represent the company to the highest professional standards at all times What We're Looking For

Previous experience within a customer-facing, field-based, account management, or sales environment
A confident driver with experience of travelling extensively and being on the road daily
Comfortable with regular nationwide travel and long-distance driving
Excellent communication and interpersonal skills
Highly presentable, professional, and confident in face-to-face meetings
Strong relationship-building and objection-handling skills
Self-motivated with the ability to work independently
Strong organisation and time management skills
Full UK driving licence essential What's on Offer

£30,000 basic salary
Monthly bonus opportunity
Company vehicle provided or shared pool car option
A varied and autonomous field-based role
The opportunity to join a professional and growing organisation If you are a polished and confident professional who enjoys working with people, travelling nationwide, and delivering exceptional customer experiences, we would love to hear from you

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