Senior Service Designers. 2
Community & Neighbourhood Health Discovery
Outside IR35 - £500-600 pd
8 weeks (initially) - starting w/c 9th March
South East - Hybrid 3 days per week onsite
The roles
Leads the design-led elements of a EPR discovery, translating user insight into clear, structured capability views to support neighbourhood health delivery.
What you'll do:
- Leads the user-informed capability view, covering as-is capabilities and future needs
- Grounds capability models in user research across Community Trusts, PCNs, GPs, and partners
- Articulates capability gaps in a way that supports prioritisation and feasibility discussions
- Contributes to high-level requirements and early thinking on pilots and phased delivery
What we're looking for:
- Strong service or capability design experience in health or complex public services
- Worked in ambiguous environments without a predefined target operating or technology model
- Proven experience facilitating multi-stakeholder workshops, interviews, and discovery activity
- Able to express complex systems, dependencies, and trade-offs clearly for senior, non-technical audiences
- Experience working alongside clinical and frontline teams, translating practice into design insigh...