This is your chance
to unleash the potential in our colleagues, delivering excellent outcomes for our customers!
What you’ll do
1. Leading our team of coordinators and concierge, you’ll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts
2. You’ll coach your team and manage individual and team performance
3. You’ll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded
4. You’ll promote the service, ensuring that it’s visible and accessible to referring agencies and self-referring customers and promote our brand in the community
5. You’ll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike
Why join us
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Come and be part of one of the UK’s Great Places to Work!
You have
6. Great people skills, ability to communicate and understand where people are in their life
7. The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers
8. Ideally, you’ll have experience of leading a team, and have the knack for empowering and developing others
9. Experience of delivering support in a housing or care environment
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
10. Work pattern: 30hrs over 5 days, Mon-Fri
11. Able to use technology for support work record keeping and housing management
12. You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
13. 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
14. Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
15. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
16. Matching pension contribution (up to 7% and life insurance of 3x basic salary)
17. We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Find out more
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